Effective Date: September 1, 2026

Arcade Plaza (“Arcade Plaza,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, https://arcade-plaza.ca/, contact us, inquire about commercial space, participate in a marketplace or community event, or otherwise interact with us.

Arcade Plaza is a historic three-level retail and office complex located in downtown Medicine Hat, Alberta. The property is home to locally owned businesses and commercial tenants and also offers retail, office, and marketplace spaces.

1. Information We Collect

We may collect personal information that you voluntarily provide when you:

Depending on your interaction with Arcade Plaza, information we collect may include:

Arcade Plaza's website provides contact and commercial-space inquiry options for businesses interested in renting space.
We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device type, pages visited, referring website, and general website usage information.

2. How We Use Your Information

Arcade Plaza may use personal information to:

We will only use personal information for purposes that are reasonable and appropriate in the circumstances.

3. Tenant and Commercial Leasing Information

If you inquire about or enter into a commercial lease or rental arrangement with Arcade Plaza, we may collect information necessary to evaluate, establish, administer, and maintain the tenancy.
This information may include:

We may share relevant information with property managers, contractors, maintenance providers, professional advisors, insurers, accountants, legal professionals, or other service providers where reasonably necessary to administer the property or tenancy.

4. Community Events and Marketplace Activities

Arcade Plaza may host or facilitate community events, marketplaces, pop-up shops, and activities for local vendors, businesses, and members of the community.
If you participate in an event, we may collect information necessary to coordinate your participation, communicate event details, process registrations or payments where applicable, and manage the event.
Event-related information will only be used for purposes reasonably connected to the event or other purposes permitted by applicable law.

5. Website Cookies and Analytics

Our website may use cookies and similar technologies to improve website functionality, understand how visitors use the website, and analyze website traffic. These technologies may collect information such as:

We may use third-party website hosting, analytics, or technology providers for these purposes.
You can adjust your browser settings to refuse or delete cookies. Disabling cookies may affect certain website functionality.

6. How We Share Personal Information

Arcade Plaza does not sell or rent your personal information.
We may disclose personal information when reasonably necessary to operate our business, manage the property, administer a tenancy, or provide a requested service. This may include sharing information with:

We make reasonable efforts to limit disclosures to information that is necessary for the applicable purpose.

7. Tenant and Business Directory Information

Arcade Plaza may publicly identify businesses operating within the property through its website, business directory, promotional materials, or other communications.
Information displayed publicly may include a business name, description, website, contact information, location within the property, or other business-related information.
Arcade Plaza does not control the privacy practices of individual businesses operating within the property. Each tenant or business is responsible for its own collection and handling of customer information.

8. Photos, Videos and Promotional Materials

Arcade Plaza may photograph or record portions of community events, marketplace activities, or other events held at the property for promotional, marketing, website, or social media purposes.
Where appropriate, we will make reasonable efforts to obtain consent when an individual is specifically identified or featured in promotional material.
If you have a concern about a photograph or video in which you appear, please contact us and we will consider your request in accordance with applicable law.

9. Third-Party Websites

Our website may contain links to tenant websites, social media platforms, event services, or other third-party websites.
Arcade Plaza is not responsible for the privacy practices, security, content, or policies of third-party websites.
We encourage you to review the privacy policies of any third-party website or service before providing personal information.

10. Protection of Personal Information

We take reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, collection, use, disclosure, copying, modification, loss, or destruction.
However, no electronic transmission or storage system can be guaranteed to be completely secure. While we take reasonable precautions, we cannot guarantee the absolute security of information transmitted over the internet.

11. Retention of Personal Information

We retain personal information only for as long as reasonably necessary to:

When personal information is no longer required, it may be securely deleted, destroyed, or anonymized where appropriate.

12. Accessing and Correcting Your Information

You may request access to personal information that Arcade Plaza holds about you and request corrections where information is inaccurate or incomplete, subject to applicable legal requirements.
We may need to verify your identity before responding to certain requests.
To make a privacy-related request, please contact us using the information provided below.

13. Privacy in Alberta

Arcade Plaza is committed to handling personal information in accordance with applicable Canadian and Alberta privacy legislation.
Depending on the circumstances, applicable privacy requirements may include Alberta's Personal Information Protection Act (PIPA) and/or the federal Personal Information Protection and Electronic Documents Act (PIPEDA).
The legislation that applies to a particular situation may depend on the nature of the information collected, how it is used, the parties involved, and the circumstances in which the information is collected.

14. Children's Privacy

Our website is intended for a general audience and is not specifically directed toward children.
We do not knowingly collect personal information from children except where reasonably necessary to provide a requested service or participate in an event and where permitted by applicable law.

15. Changes to This Privacy Policy

Arcade Plaza may update this Privacy Policy from time to time to reflect changes to our business practices, website, technology, or applicable privacy legislation.
When changes are made, the updated policy will be posted on this page with a revised effective date.

16. Contact Us

If you have questions about this Privacy Policy, wish to request access to or correction of your personal information, or have a privacy-related concern, please contact us:
Arcade Plaza419 3rd Street SoutheastMedicine Hat, AB T1A 0G8Canada
Phone: 403-819-5642Website: https://arcade-plaza.ca/
The above address and phone number are listed on Arcade Plaza's official website.
We will make reasonable efforts to respond to privacy inquiries in a timely manner.